30-day returnsReturn via post or at any store.*Fast and free delivery over $100*Delivered in 5—10 business daysClick & CollectCollect your online purchase at your local store.*

eShopWorld

We've made some exciting changes to our online store for customers outside Australia and New Zealand.

Now you'll be able to:

  1. See product prices in your preferred local currency
  2. Enjoy guaranteed order totals, including all applicable taxes and duty
  3. Enjoy a new extended returns period of 45 days
  4. Shop with free delivery for all orders over AUD $100 (otherwise a flat AUD $10 delivery fee)

Simply select your delivery country and eShopWorld will do the rest.

How to redeem Member rewards

Please note that the new services available through eShopWorld will change how you redeem your Member rewards online, like your Spend & Earn, Birthday or Anniversary reward.

To redeem Member rewards outside of Australia or New Zealand:

  1. Select 'other' as your delivery country;
  2. Complete your order as normal;
  3. Enjoy a new extended returns period of 45 days
  4. Shop with free delivery for all orders over AUD $100 (otherwise a flat AUD $10 delivery fee)

Please note that taxes and duties will not be included in your order total when you redeem Member rewards, so you may be required to pay them upon delivery.

Have a question? Please contact customer service.

Acknowledgement of Country

Country Road celebrates the lands and waters that give us life; into which the songlines, stories, songs, ancestors and dreamings of First Nations peoples are woven. May we pay respect to all First Nations people, past and present, for their generosity and custodianship of Country. We demonstrate our respect for First Nations peoples through our commitments to environmentally sustainable business practices and to working collaboratively and ethically to increase First Nations inclusion in our business and the Australian fashion and lifestyle industry.