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  1. Sample Cardholder card

    Your card number can be found on the back of your membership card. If your card number begins with CR0, please drop the CR from the beginning of your card number and ensure you include the number ‘0’ and not the letter ‘O’.

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Reset your password by entering your card number or email specified in your Cardholder profile. If your profile does not have an email address, please contact Customer Service. If this is your first time logging in, you can still use your card number. Your interim password is your postcode.

  1. Sample Cardholder card

    Your card number can be found on the back of your membership card. If your card number begins with CR0, please drop the CR from the beginning of your card number and ensure you include the number '0' and not the letter 'O'.

    Postcode Tips
    If our website does not recognise your current postcode as your password, our system may still recognise your previous postcode. Please contact customer service if you are still experiencing difficulty logging in.
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  • Cardholder Program Confirmation

Welcome to The Cardholder Program

This is just the beginning

As a Cardholder you receive exclusive access to sale previews, extra discounts, free basic tailoring and so much more. With three levels of rewards, this is just the beginning. Present your card when making a purchase at any Country Road or Trenery store or sign in when shopping online - every purchase brings you closer to an upgrade with extra rewards.

Click to Customise your Cardholder experience

Most rewards will be sent by email so remember to keep your preferred email address up to date.

To customise what emails you get from us, please sign in and click on ‘My Email’ under the "My Account" menu and select ‘Yes, I’d like to personalise my email preferences’. You’ll be able to choose which updates and offers from the Cardholder Program, Country Road and Trenery you’ll receive.

NEW Cardholders

First six months

Rewards

  • Spend & Save Offers
  • Sale Previews
  • Extra Cardholder Discounts
  • FREE Basic Tailoring on Full Priced Suits
  • First-To-Know Updates

Cardholders

Spend up to $750 over 12 months

Rewards

  • Spend & Save Offers
  • Sale Previews
  • Extra Cardholder Discounts
  • FREE Basic Tailoring
  • First-To-Know Updates
  • $20 Cardholder Welcome Voucher
  • $20 Cardholder Birthday Gift Voucher

Loyalty Cardholders

Spend $750 or more over 12 months

All the cardholder rewards PLUS:

  • New Season Catalogues
  • Spend & Save Offers
  • $30 Loyalty Welcome Voucher
  • $30 Loyalty Anniversary Voucher
  • $30 Loyalty Birthday Gift Voucher

VIP Cardholders

Spend $2,500 or more over 12 months

All the cardholder rewards PLUS:

  • New Season Catalogues
  • Spend & Save Offers
  • $50 VIP Welcome Voucher
  • $50 VIP Anniversary Voucher
  • $30 VIP Birthday Gift Voucher
  • Personal Shopping by Appointment
  • FREE VIP Tailoring on Full Priced Suits & Pants
  • FREE Standard Delivery for Online Orders
  • FREE Stock Transfers

Full details regarding each reward are set out in the Cardholder Program terms & conditions outlined here.
By participating in the Cardholder Program you have agreed to these terms & conditions.

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